An ambitious project that makes us happy to be part of it! TIM’s Omnichannel Customer Service solution “Ready Contact Center” combines innovative and traditional contact channels, physical and digital oriented to the customer’s experience and satisfaction. The underlying Ellysse technology allows for Customer Interaction through Whatsapp, Telegram and Facebook Messenger messaging services, or through Google...
This chatbot does not respond consistently. This chatbot is not empathetic. This chatbot doesn’t understand names and, even worse, responds ambiguously. Moreover, it is never used by anyone. A user approves a chatbot / voicebot service with high expectations, for this reason the result is often unsatisfactory and the company suffers in terms of customer...
Among the 10 professional figures with the highest growth rate, the Courier includes the Artificial Intelligence specialist which includes Machine learning, Artificial intelligence and Neural Networks among its skills. This AI specialist seems to have a lot in common with the Botrainer! https://www.corriere.it/economia/lavoro/cards/lavoro-dieci-figure-il-piu-alto-tasso-crescita-ultimi-4-anni/artificial-intelligence-specialist.shtml Implementing your customer service with a Chatbot entails a series of...
Thanks to the integrated chatbot in Telegram, the phase of access and exchange of information is significantly improved and the benefits are
Ellysse' chatbot manages appointments and axams in healthcare field
The keyword is "Synergy"! Only the perfect collaboration between Chatbot and Real Agent can lead to a win-win situation in Customer Service.
Al via il terzo appuntamento della Kalliope Convention, evento che chiama a raccolta tutti i suoi business partner italiani. Una giornata di novità tecnico commerciali, confronti e gamification per incentivare il lavoro di squadra, condivisione e collaborazione tra partner. Ellysse, in qualità di sponsor partner Kalliope, da appuntamento a tutti i partecipanti al proprio desk...
Venerdi 19 ottobre al Palacongressi di Riccione avrà luogo il “Nethesis Partner Meeting 2018”, evento dedicato ai partner Nethesis e tutti i professionisti ICT che vogliono approfondire i temi dell’innovazione digitale in tutte le sue forme e declinazioni, per orientarsi meglio nel proprio business e confrontarsi su novità e sviluppi della community Nethesis. Ellysse parteciperà...
