Chatbot and Voicebot
REVOLUTION!

ellysse chatbot

Chatbot, your valuable ally in Customer Care

It is an automatic interface trained to respond to user requests
without the aid of human support.

Plus:

Available H24 7/7
Multitasking fast answer
Replace website FAQ
Replace repetitive activities
Interact with natural language
Guides interactions through menus
Blending chat and phone
User Interface customizable

Designed to be use in:

Contact Center and Customer Service
Password management
Logistic and tracking
Customer engagement
Booking
Phone Call Me Back
Appointment management
Human research for personnel selection

Live the best
“BOT EXPERIENCE“

Professional and efficient communications through your favourite channels
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BOT Conversational UI

User Interface customizable with also different kind of interactions

CHATBOT

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CONVERSATION FLOW BASED ON CAROUSEL MENU AND/OR BUTTONS

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UNDERSTANDING OF NATURAL LANGUAGE PROCESS (NLP)

VOICEBOT

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VOICE ASSISTANT

HE DOESN’T LEARN ALONE
BUT HE LEARN BY MAKING ERRORS!

chatbot-ellysse

Machine Learning
and Semantic Analysis

Integrations with powerful engines to understand natural language

Supervised Automatic Learning

Educated by the human through inductive hypotheses and thanks to the Active Learning creates a virtuous circle of training

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