Chatbot and Voicebot
REVOLUTION!
Chatbot, your valuable ally in Customer Care
It is an automatic interface trained to respond to user requests
without the aid of human support.
without the aid of human support.
Plus:
Available H24 7/7
Multitasking fast answer
Replace website FAQ
Replace repetitive activities
Interact with natural language
Guides interactions through menus
Blending chat and phone
User Interface customizable
Designed to be use in:
Contact Center and Customer Service
Password management
Logistic and tracking
Customer engagement
Booking
Phone Call Me Back
Appointment management
Human research for personnel selection
Live the best
“BOT EXPERIENCE“
Professional and efficient communications through your favourite channels
BOT Conversational UI
User Interface customizable with also different kind of interactions
CHATBOT
CONVERSATION FLOW BASED ON CAROUSEL MENU AND/OR BUTTONS
UNDERSTANDING OF NATURAL LANGUAGE PROCESS (NLP)
VOICEBOT
VOICE ASSISTANT
HE DOESN’T LEARN ALONE
BUT HE LEARN BY MAKING ERRORS!
Machine Learning
and Semantic Analysis
Integrations with powerful engines to understand natural language
Supervised Automatic Learning
Educated by the human through inductive hypotheses and thanks to the Active Learning creates a virtuous circle of training
