Our last webinar was a real BOTreinerian practice laboratory! Who is the conversational designer? What are the terms of conversational design? How important is conversational design for creating a virtual assistant? We have answered these and other questions to provide guidance on the strategies to be implemented for creating a virtual assistant. From theory to...
Did you know that in the process of creating a Chatbot, one aspect not to be overlooked is its psychological aspect? Well yes, its design can be more complex and require different skills than those necessary for the application of an application. Whether they have to interact through text messages or instead react to voice...
Voicebot, Chatbot, Smartspeaker The bot world is just as complex as the field it belongs to. Let’s try to clarify a little: a first discrimination in this complexity is the distinction between Bots without AI and Bots with AI. The first manages user requests through guided interaction, i.e. via button menus and carousel menus and...
Chatbots are software solutions designed to simulate a human conversation and against a targeted training path, they can be used by any company regardless of the type of sector they belong to. The insurance world, for example, represents one of the sectors in which the application of artificial intelligence, in the guise of a chatbot,...
Nell’ultimo anno abbiamo assistito alla corsa ai Chatbot diventati ormai un must da utilizzare come intermediari tra brand e cliente. Si tratta di software conversazionali, intelligenze artificiali create per aiutare le persone a risolvere problemi e ricevere informazioni attraverso una conversazione via chat. In questo momento d’oro, sono nate molte piattaforme che permettono di crearli...
