NewsEllysse and Nethesis for maximizing the Customer Experience

3 June 2019by Ellysse

The solidity and reliability of the Nethesis open source platform, combined with the rich functionalities for managing the entire lifecycle of the contacts offered by the Ellysse Contact Center technology, have given rise to a cutting-edge solution capable to respond to every omnichannel project by supporting digital channels such as Telegram, Facebook Messenger, Live Chat by site, Chatbot and Skype.

Simplicity, innovation and safety are the characteristics that best summarize this “WebRTC-compliant” integration, able to increase business performance and guarantee a positive Customer Experience.

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